At AL-MAS Jewelry, we strive to ensure your complete satisfaction with every purchase. If for any reason you are not entirely satisfied with your order, we offer a hassle-free refund and return process within 7 days of receiving your item(s).

Refunds:

1. Eligibility: To be eligible for a refund, items must be unused, in their original condition, and returned in the original packaging.
2. Initiating a Refund: To initiate a refund, please contact our customer service team within 7 days of receiving your order. You can reach us at +91 99563 67542 or almasgoldjewelry@gmail.com. Please provide your order number and reason for the refund request.
3. Return Shipping: Customers are responsible for return shipping costs unless the item received is defective or damaged. We recommend using a trackable shipping method to ensure the safe return of your item(s).
4. Refund Process: Once your return is received and inspected, we will notify you of the approval or rejection of your refund. If approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within 7 business days.

Returns:

1. Exchanges: If you would like to exchange your item for a different size, color, or style, please contact our customer service team to arrange the exchange. We will do our best to accommodate your request, subject to product availability.
2. Initiating a Return: To initiate a return, please contact our customer service team within 7 days of receiving your order. You can reach us at almasgoldjewelry@gmail.com. Please provide your order number and reason for the return request.
3. Return Shipping: Customers are responsible for return shipping costs unless the item received is defective or damaged. We recommend using a trackable shipping method to ensure the safe return of your item(s).
4. Return Condition: Returned items must be unused, in their original condition, and returned in the original packaging to be eligible for a refund or exchange.

Contact Us:

If you have any questions or concerns about our Refund and Return Policy, please don’t hesitate to contact us at +91 99563 67542 or almasgoldjewelry@gmail.com. Our customer service team is here to assist you and ensure that your shopping experience with AL-MAS Jewelry is seamless and enjoyable.

Note: This Refund and Return Policy is subject to change without prior notice. Please refer to the latest version on our website for the most up-to-date information.